Q: How much does it cost?

A session last 50 minutes and costs £60.

Covid restrictions mean I am working on-line only, using platforms such as Zoom, Face-time, Skype, and telephone counselling.

Q: How do I book an appointment?

You can call 07780675564 and leave a voicemail with your name and the number to call you back on, or you email me on info@dglenawaycounselling.com

I will arrange an initial assessment session with you –  this involves me asking you questions about yourself and gives you the chance to see if you think you could work with me.  The assessment session lasts around an hour.

Following the assessment if we are both happy I will ask you to sign a client agreement which will outline the time and day of our sessions, as well as cancellation charges, and includes information to safeguard both parties.  If we decide that I am not the appropriate therapist for you, or that you may need specialist support that I unable to provide then I will help to refer you to a therapist that may be better suited to work with you.

Q: Where are you based?

I work out of counselling rooms based in Richmond, close to the town centre and public transport links, as well as providing on-line and telephone counselling.

Q: What hours do you offer?

Appointments are currently available throughout the week and I do work out of office hours to accommodate clients work commitments. Contact me to discuss.

Q: What are your qualifications?

I am a qualified counsellor and registered member of the British Association for Counselling and Psychotherapy, the professional body responsible for counsellors in the UK.  I am required to have Continuous Professional Education each year of my membership as well as monthly oversight of my client work (on an anonymous basis) to ensure clients safety and interests are protected.   

I also have full professional insurance and advanced DBS security clearance. 

Q: Will what we talk about be confidential?

‘What you say in counselling is confidential and what we discuss stays between us. However, there are a few legal exceptions to this, which will discussed at our first assessment meeting.

Q: How many sessions will I need?

There is no set number of sessions – it really is dependent upon each client and their situation and circumstances.  Success for me however is when a client feels they no longer need my services.   Some clients may come for a specific issue they need help with, others need more long term support. And some clients may return from time to time as their needs change.

Q: How do I pay?

Payment is made by bank transfer, the details of which will provided to you in advance of your session.  If you need to cancel or move a session then 48 hours notice is appreciated – if not I may need to charge you for any sessions missed.  You will be able to contact me directly by telephone or email.